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Customer Care Agent for the Netherlands
Berlin (Berlin)
Unbefristet CrossLend Veröffentlicht: 13.11.2015
Das Unternehmen

At CrossLend, we’re proud to be trailblazers in the bold new world of digital credit mediation and financing, with our pioneering cross-border marketplace lending platform.


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CrossLend Litfaßplatz 2
10178 Berlin (Berlin)

  Samantha Lisik


About your role: 

  • You will represent our company in front of our customers, primary taking care about very kind of inbound first-level and second-level support requests
  • You will be in touch with our customers through various communication channels (phone, email, chat)
  • You will take care about outbound calls and emails for existing customers
  • You will be responsible to track any customer issues / ideas / wishes and report them to country management
  • You will work with flexible working hours

About your profile:

  • You are native Dutch speaker and you are fluent in German and in English. Fluency in Spanish or French is a big plus. 
  • You either finished your studies or have a completed vocational training
  • You have great communication skills and a strong desire to serve our customers
  • Confident and friendly personality with excellent people skills and the ability to work in a team
  • You’re analytical and numbers driven
  • You are ambitious and want to grow inside our company and have a management role in the customer service team

About CrossLendians: 

We are an awesome team of more than 50 people from 20 different countries. We work cooperatively in the same building located in the heart of Berlin (near Hackescher Markt) with our office language being English.

What characterises us:

  • We love to work in a very international and communicative environment
  • We are all driven by passion and results
  • We all believe that everyone has a big impact in the organisation
  • We value personal and professional development inside the company
  • We have fun at work. A lot. Full branded kicker, free coffee, fruit and beverages are always available

Do you identify yourself with the position? Would you like to be part of our team?

We are looking forward to receiving your application! 

This position is available immediately.

If you have any questions, please do not hesitate to contact us.




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